Stacee Santi, DVM, CEO and founder of Vet2Pet, didn’t set out to revolutionize the way veterinary practices communicated – she just wanted to send her clients a notification to help them remember to give their monthly prevention. In this week’s episode, Dr. Stacee explains how the right technology can help bond clients to our practices (you won’t believe how many clients, on average, will leave the exam room today and never come back!) and free up time and energy for our teams – and she gives some great tips on how anyone in the practice can make a few minutes of real-time contact really count.
Hear more from Dr. Stacee on the podcast she co-hosts with our guest from episode #2, Dr. Caitlin DeWilde, #IVETSOHARD, connect with her on LinkedIn, and check out her company, Vet2Pet. You can also listen to our podcast with Dr. DeWilde: "Beating the Bad Review Blues with Caitlin DeWilde, DVM."
Find all of AAHA’s most up-to-date Guidelines, including resources for your clients and team, at aaha.org/guidelines.
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This episode was produced by Clear Contender LLC.
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